Payment & Refund Policy

Abacus Web Technology

At Abacus Web Technology, we believe in transparency, trust, and fairness in all client transactions. Our payment and refund policies are designed to ensure a smooth, secure, and professional experience for both parties.

🔹 Payment Terms

1. 50% Advance Payment
   To begin your project, we require a 50% advance payment upon order confirmation. This secures your slot and covers initial project planning, design, and development work.
2. 50% Final Payment
   The remaining 50% is due upon project completion, just before final delivery or launch. Once the final payment is received, we will hand over all project files, credentials, and documentation.
3. Invoice Provided
   You will receive a formal invoice for every transaction. This ensures full transparency in your billing and helps with record-keeping.

🔹 Refund Policy

1. Partial Refund in Case of Issue
   If any issue arises on our end that causes failure or cancellation of the project, a partial refund will be processed. The value of any delivered work (such as designs, software modules, etc.) will be deducted, and the remaining amount will be refunded.
2. No Refund for Change of Mind
   Refunds are not applicable for services that are fully delivered or canceled due to change of mind, delay in client communication, or third-party intervention.
3. Client-Caused Delays
   If a project is paused or delayed for more than 30 days due to client inaction, the advance payment will be considered non-refundable unless otherwise agreed.

🔹 Payment Methods

We accept payments via:

• Bank Transfer
• PayPal
• Credit/Debit Cards (via secure gateways)
• Mobile Banking (where available)

🛡️ Our Promise

At Abacus Web Technology, we’re committed to delivering high-quality digital solutions and earning your trust through clear communication and dependable service. If you ever have questions about your invoice or project status, our team is always here to help.